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Return Policy

General Returns

Returns with a Receipt

So simple: For up to 180 days after purchase, just provide your receipt and for most products, we will refund the purchase price to the original form of payment or issue a Merchandise Credit(*See Exceptions)

Returns with a Gift Receipt
Merchandise returned using a Gift Receipt will be exchanged or refunded in the form of a Merchandise Credit for the amount paid, for up to 180 days from the date of purchase. See exceptions below .(*See Exceptions)

Returns without a Receipt

Our goal is always to be fair and reasonable, so we'll do all we can to find a record of your purchase. Misplaced your receipt? We can help! If your purchase was made within the past year, we'll try to find a record of it using any of the following:

  • Credit/Debit Card
  • Merchandise Credit Number
  • Gift Card Number
  • Order Number (if applicable)
  • Checking Account Number

Items that are new and unopened may be accepted and will receive current selling price less 20%, in the form a Merchandise Credit. Returns of open or used items without a receipt will not be accepted. (*See Exceptions)

Note: Whenever we issue a Merchandise Credit, we’ll ask you to provide a government-issued ID. Additional research may be required for items that can be returned without a receipt.

Returns Exceptions

In order to protect against fraudulent returns, we verify that all returns are valid. Returns may be limited or denied based upon our refund authorization systems, which are used to track purchases and returns to help protect against fraud. Harmon Stores, Inc reserves the right to refuse any return.

Summer and Holiday Seasonal Items

Can be exchanged or returned within 30 days of purchase. Examples include but are not limited to Valentine’s Day, St. Patrick’s Day, Easter, Halloween, Harvest/Thanksgiving, Christmas, Hanukkah, and New Year’s products.


Can be exchanged or returned within 90 days of purchase. Examples include but are not limited to personal care appliances .

Special Order Items

Cannot be exchanged or returned.

Gift Cards

Cannot be exchanged or returned.

*Special order items cannot be exchanged or returned with the exception of a manufacturer defect.

Returns to Our Processing Center

  • Call us, anytime, toll free, 866-427-6661, request to speak to, "Harmon Web Customer Service." or
  • Contact Harmon Discount via email at support@harmondiscount.com.

  • You may also mail returns via the US Postal Service to the address below. We recommend that you insure the package prior to shipment. Enclosing your original packing invoice will help us expedite your return.

    • Harmon Discount
    • Web Sales Returns Processing
    • 11 Taft Road
    • Totowa, New Jersey 07512


    100% satisfaction guarantee
    You can return anything bought online either through the mail or any store. Help is always available at
    1-866-HARMON-1 (1-866-427-6661)
    Our Partnerships
    Nothing is more important to Harmon Stores than you. This is why we have partnered with the nonprofit organization National Women's Health Resource Center (NWHRC). Healthy Women