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Shipping Information

Harmon ships orders Monday - Friday except holidays. We currently offer three shipping options within the Contiguous United States:


Shipping Method: Delivered In:
Standard 5-8 Business Days
Two Day Delivery1-2 business days
One Day DeliveryNext Business Day


The cost for shipping is based upon your total order amount. Use the table below as a quick reference for calculating your shipping charge.**


Total Order Amount StandardTwo DayOne Day
$0-$49.99
$4.95
$14.95
$29.95
$50-$149.99
FREE
$14.95
$29.95
$150+
FREE
$19.95
$34.95


**We reserve the right to place limitations on our shipping policy for certain overweight orders. In those cases, you will receive an e-mail requesting approval prior to shipment for the actual shipping cost.

For APO/FPO addresses, all orders will be shipped via our Standard Service only (Two Day and One Day ship methods are currently not available for APO/FPO addresses). Standard delivery timeframes (as noted above) do not apply to APO/FPO shipments. The cost for shipping is based upon your order amount. Please refer to the Standard rates in the table above.

Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM EST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within two business days.

For information regarding shipments to US Territories or international shipments/billing please call
1-866-Harmon 1 (1-866-427-6661)or email us at (support@harmondiscount.com).

Harmon reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.

Tracking Your Packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores:

UPS

Package tracking: www.ups.com/tracking/tracking.html

U.S. customer service: 1-800-PICK-UPS (1-800-742-5877), or customer.service@ups.com.

Federal Express

Package tracking: www.fedex.com/us/tracking/

U.S. customer service: (800) GoFedEx or (800) 463-3339

USPS

Package tracking: www.framed.usps.com/cttgate/welcome.htm

Canceling an Order

You may cancel an order at any time prior to processing at our center by calling
866-HARMON-1(866-427-6661). Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for easy returns.

Hazardous or Regulated Items

Please be advised that some items such as aerosols, aerosol inhalers, and flammable, volatile, or corrosive materials (e.g. rubbing alcohol, astringents, fragrances, nail polish, and nail polish remover), cannot ship by air because they have the potential to interfere with flight safety. They must ship ground via Standard delivery within the 48 contiguous United States and cannot ship to Alaska, Hawaii, APO/FPOs, or US territory addresses.

International Shipping

Canadian shipments - simply choose "Canada" in the "Country" field during your checkout process. An additional shipping charge of $10.00 for Standard, $30.00 for Two Day or $50.00 for One Day deliveries will be added to the shipping rates above. Please note that you are responsible for any Canadian customs clearance, duties, taxes or other charges that may be incurred upon arrival of your shipment in Canada. These fees are not included in our shipping charges.


All other international shipments - Harmon has partnered with Access USA to help facilitate shipping to our international customers. Access USA is an international mail fowarder that can provide you with a private U.S. street address to receive mail and merchandise. Access USA consolidates your orders and ensures proper delivery to your international address.

Follow these two steps for international delivery:
  • Sign up with Access USA at www.myus.com

  • Use your new U.S. address, provided by Access USA, when placing your order.


  • Please note that you are responsible for any customs clearance, duties, taxes or other charges that may be incurred upon arrival of your shipment in your country. These fees are not included in our shipping charges.







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