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Return Policy


Update to our Un-Receipted Return Policy effective April 20, 2015

Effective April 20, 2015, if you do not have a receipt for a purchase made in the last 365 days, we can look up the purchase using your credit card used to make the purchase.

If we can't find a record of the purchase, we will gladly complete an exchange or provide you with a merchandise credit for the current selling price less 20%.

 



General Returns

  • Returns with a Receipt

    Returns with an Original Receipt
    Returns can be made at any of our stores nationwide or to our Returns Processing Center. Simply provide your original receipt or packing slip and we will complete an exchange or merchandise refund for the amount paid to the original form of payment*.

    *Please note that whenever a Merchandise Credit is issued, customers will be asked to provide a government issued ID. This will help ensure if a Merchandise Credit is ever lost, we can research and/or replace.

    Returns with a Gift Receipt
    Merchandise returned using a Gift Receipt will either be exchanged or refunded in the form of a merchandise credit for the amount paid. Please note that whenever a Merchandise Credit is issued, customers will be asked to provide a government issued ID. This will help ensure if a Merchandise Credit is ever lost, we can research and/or replace.

     

  • Returns without a Receipt

    Don’t have a Receipt? No problem. If the purchase was made in the last 365 days, we can attempt to locate the purchase using any of the following:

    • Credit/Debit Card
    • Store or Merchandise Credit Number
    • Gift Card Number
    • Order Number (if applicable)
    • Checking Account Number

     

    If we can't find a record of the purchase, we will gladly either:

    • Complete an exchange for the current selling price less 20%
    • Provide a merchandise credit for the current selling price less 20%
    • Complete a corporate refund request to research the original purchase

     

    Once the request has been completed:

    • If the original purchase is located, we will complete an exchange or merchandise refund for the amount paid to the original form of payment.
    • If the original purchase is not located and the refund request is approved, we will complete a refund to a merchandise credit for the current selling price less 20%.

 

Returns to Our Processing Center

  • Call us, anytime, toll free, 866-427-6661, request to speak to, "Harmon Web Customer Service." or
  • Contact Harmon Discount via email at support@harmondiscount.com.

 

You may also mail returns via the US Postal Service to the address below. We recommend that you insure the package prior to shipment. Enclosing your original packing invoice will help us expedite your return.

  • Harmon Discount
  • Web Sales Returns Processing
  • 11 Taft Road
  • Totowa, New Jersey 07512

 









100% satisfaction guarantee
You can return anything bought online either through the mail or any store. Help is always available at
1-866-HARMON-1 (1-866-427-6661)
Our Partnerships
Nothing is more important to Harmon Stores than you. This is why we have partnered with the nonprofit organization National Women's Health Resource Center (NWHRC). Healthy Women

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